Terms of service
Welcome to Cartens. These Terms of Service ("Terms") govern your access to and use of the Cartens website and your purchase of products from our online store. By accessing our website or placing an order, you agree to these Terms.
1. About Cartens
Store Name: Cartens
Address: San Leandro, California 94577, USA
Phone: +1 706-325-9854
Email: contatc@cartens.shop
2. Use of Our Website
You agree to use our website only for lawful purposes and in accordance with these Terms.
You must not:
- Use the website for fraudulent or unlawful activities.
- Attempt to gain unauthorized access to our systems.
- Interfere with the operation or security of the website.
- Copy, reproduce, or distribute website content without permission.
- Provide false or misleading information when placing an order.
We reserve the right to suspend or restrict access to the website where reasonably necessary to protect our business, customers, or website.
3. Products and Product Information
We make reasonable efforts to ensure that product descriptions, images, prices, and other information on our website are accurate.
However, colors and appearance may vary depending on your device or screen. We do not guarantee that every product description, image, or other content will always be complete, current, or error-free.
We reserve the right to correct errors, update information, or change product availability at any time.
4. Orders
When you place an order, you are making an offer to purchase the selected products.
After receiving your order, we may send you an order confirmation. An order confirmation does not necessarily mean that the order has been accepted or that the products are available.
We reserve the right to refuse or cancel an order when reasonably necessary, including in cases involving suspected fraud, pricing errors, product availability issues, or incorrect order information.
If we cancel an order after payment has been received, we will provide an appropriate refund.
5. Prices and Payment
All prices displayed on our website are subject to change without notice.
You agree to provide accurate billing and payment information when placing an order. Orders must be paid using the payment methods available at checkout.
Applicable taxes, duties, or other charges may apply depending on the customer's location and applicable law.
6. Shipping and Delivery
We will make reasonable efforts to process and ship orders within the timeframe indicated on our website or at checkout.
Delivery dates are estimates and may be affected by circumstances outside our control, including carrier delays, weather, customs processing, or other unforeseen events.
Once an order has been shipped, delivery may be subject to the carrier's terms and policies.
7. Returns and Refunds
Returns and refunds are governed by our Return & Refund Policy, which forms part of these Terms.
Please review our Return & Refund Policy before making a purchase.
8. Intellectual Property
All content on the Cartens website, including text, graphics, logos, images, product descriptions, designs, and other materials, is owned by or licensed to Cartens unless otherwise stated.
You may not reproduce, modify, distribute, publish, or commercially exploit our content without our prior written permission.
9. Third-Party Services and Links
Our website may use or provide access to third-party services, payment providers, shipping providers, or external websites.
We are not responsible for the content, availability, policies, or practices of third-party services. Your use of third-party services may be subject to their own terms and policies.
10. Disclaimer
To the extent permitted by applicable law, our website and services are provided on an "as available" basis.
We do not guarantee that the website will always be uninterrupted, error-free, secure, or free from viruses or other harmful components.
Nothing in these Terms excludes or limits any consumer rights or legal protections that cannot lawfully be excluded or limited.
11. Limitation of Liability
To the maximum extent permitted by applicable law, Cartens will not be responsible for indirect, incidental, special, consequential, or punitive damages arising from your use of our website or purchase of our products.
Nothing in these Terms limits liability where such limitation is prohibited by applicable law.
12. Indemnification
To the extent permitted by applicable law, you agree to be responsible for losses or claims arising from your unlawful use of the website, violation of these Terms, or infringement of another person's rights.
13. Changes to These Terms
We may update these Terms from time to time. Updated Terms will be posted on this page with a revised "Last Updated" date.
Your continued use of the website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.
14. Governing Law
These Terms are governed by the applicable laws of the jurisdiction in which Cartens operates, without regard to conflict-of-law principles, except where mandatory consumer protection laws provide otherwise.
15. Contact Us
If you have any questions regarding these Terms of Service, please contact us:
Cartens
San Leandro, California 94577, USA
Phone: +1 706-325-9854
Email: contatc@cartens.shop